FAQ's

·         Why should I buy my office refreshments from Totally Tasty?

Our mission is to be the go-to supplier for healthy and sustainable snacks, our service is industry leading, and we are consistent. We offer a wide range of healthy and dietary inclusive products and can help find the right solution for your business’s needs.

·         What makes Totally Tasty’s office snacks the best?

Our snacks are hand selected based on their impact on the planet and people’s health, not only that, but these snacks are also Totally Tasty! We guide people to make positive decisions for themselves and their teams. Of course, we still provide well-known brands as well as healthier options, but catering for everyone is one of our guiding principles.

Products

·         What types of workplace refreshments does Totally Tasty offer?

Totally Tasty has a full range of snacks, drinks and beverages with a focus on healthier and more sustainable options.

·         Can Totally Tasty snacks help employees maintain energy levels throughout the day?

Yes, we have plenty of snacks that can provide an energy boost through natural sugars and minerals.

·         Can I create a customised office refreshment sample box from Totally Tasty?

Yes, you can order a sample box with the refreshments you would like to try in it or try our curated selection.

·         Does Totally Tasty provide fresh fruit as part of your office snacks service?

Yes, we offer a fresh fruit service, you can have fresh fruit delivered to your office in bundles of 25 pieces, 50 pieces or more. We offer seasonal fruit and year-round staples.

·         Does Totally Tasty offer fresh baked goods like croissants for the office?

Yes, we offer a fresh baked goods service, you can have the scent of fresh pastries flowing through your office on a Monday morning if you’d like. We have a variety of option from Danishes to croissants, contact us today to order yours!

·         Does Totally Tasty supply coffee and tea for delivery to offices in London?

Yes, we offer both tea and coffee. We offer gourmet coffee beans, grounds and instant coffee. We also provide a range of teas – black tea, green tea and herbal teas. You can find them on our store, simply search tea or coffee.

Health and dietary inclusion

·         Are Totally Tasty office snacks gluten-free and vegan friendly?

Yes, we offer a range of gluten-free and vegan friendly options. We can recommend these to you if you’re unsure where to start.

·         Are there Totally Tasty options for employees with allergies or dietary restrictions?

Yes, for people with intolerances we offer plant-based, gluten-free, lactose-free, vegetarian and more.

Are Totally Tasty’s workplace snacks and beverages healthy?

Yes, we offer a variety of snacks and beverages and actively seek brands that offer better choices. Before listing products we look at the level of processing and industrial additives and never promote drinks that contain artificial sweeteners. We offer classic snacks and healthy snacks and never tell you what to buy, just help you make better choices.

·         Do Totally Tasty office snacks contain artificial ingredients or preservatives?

Many products contain additives (popular classics), however, we will always encourage our customers to make a positive switch to a healthier and simpler alternatives.

·         Which Totally Tasty snacks are best for a post-workout office snack?

A lot of people prefer high protein snacks after they workout so a Tribe protein flapjack. If you’re someone who needs an energy bump, a bag of Soul Fruit whole fruit snacks would be a great choice.

·         Do you offer any sugar-free or low-calorie options for workplace snacks and drinks?

Yes, we have a range of low/no calorie and sugar free snacks and drinks but never actively promote drinks that contain artificial sweeteners.

·         What are the best Totally Tasty office snacks to keep employees focused during work?

If focus is your aim, you’ll want to avoid sugar spikes so providing snacks that are lower in sugar and carbohydrates will make a huge difference to how your employees feel in between meals. We have a range of protein-based snacks and fruit based sparkling water drinks that are healthy, low in sugar and contain no artificial ingredients or sweeteners.

·         Can Totally Tasty workplace snacks improve employee health and wellness?

Yes, if you work with us to select the right products employee health can be improved. Wellness may also improve as a result of having free snacks that are guilt free.

ESG

·         How does Totally Tasty ensure sustainability in its workplace refreshments?

New products that we add to our offering are thoroughly vetted and selected because they align with our values. In terms of practical metrics use the existing data provided by manufacturers and combine it with our own personal tracking system.

·         Are Totally Tasty office snacks packaged in eco-friendly materials?

Where possible we work with brands that have invested in more sustainable packaging such as compostable crisp packets and the world’s first paper bag crisp packet. We also have ethical options for glass bottles and rPET plastic bottles.

·         How does Totally Tasty reduce its carbon footprint in supplying businesses with office refreshments?

We are in our 4^th year of Planet Mark certification, a rigorous process of measurement and reduction of CO2. It is an evidence-based process and provides a consistent measurement of our CO2 each year in various areas. This allows us to focus on reducing our impact where possible through investment in lower energy appliances, reducing travel and better packaging solutions.

·         Can Totally Tasty office snacks be included in employee wellness programmes?

Absolutely, using our unique Snack IQ reports we assess and score your overall usage of drinks and snack for health, sustainability and dietary inclusivity. We help you make better choices which supports your employee wellness programme.

·         Are Totally Tasty office refreshment products suitable for corporate wellness programs or incentives?

Yes, if you work with us to create a healthy snack order it can be positioned as a wellness incentive.

·         How can Totally Tasty help our company meet sustainability goals through office refreshments?

Our Snack IQ reports help you make better choices by looking at food miles of the items you purchase. So, if you want crisps that are grown locally and travel the least distance to get to your office we can make recommendations. If you already provide staff with refreshments our Snack IQ system will help improve your sustainability score and reduce your supply chain’s carbon footprint.

·         What sustainable certifications do Totally Tasty office snack products have?

Totally Tasty are Planet Mark Certified meaning we undergo rigorous and evidence- based measurement of our carbon footprint. This drives change in our business and lead to investments in low energy lighting, electric vehicles, reusable packaging and lots more.

Delivery

·         Can you deliver office snacks to our premises in London?

Absolutely, and deliver within the M25 using our own delivery people and vehicles.

We work with your buildings management and place goods where you need them.

We can also ship nationwide using an overnight delivery network.

·         Do you offer a local office snack delivery service?

Yes, we are a local and national office refreshment delivery service.

·         How quickly will my office snack order arrive?

We can do next day deliveries if you fall within our London catchment area or within two days nationwide.

·         Where does Totally Tasty deliver office snacks?

We deliver your snacks wherever you’d like, from kitchens to conference rooms. Just let us know and we can keep you fully stocked up with no hassle.

·         Can I get Totally Tasty refreshments delivered directly to my office?

Yes, we will deliver directly to your office, and we’ll be in and out of your office before you arrive with cupboards and conference rooms stocked per your instruction.

·         How quickly can Totally Tasty deliver snacks and beverages to our workplace?

We can do next day deliveries if you fall within our London catchment area or within two days nationwide.

·         Does Totally Tasty offer free shipping for bulk workplace orders?

Yes, we never charge for shipping for our account customers.

Service

·         What do you do if some of the office snacks I have ordered are out of stock?

If an item you have ordered is unavailable, we will tell you and offer an alternative. If you have a corporate event or function we will check availability and hand-hold your order from start to finish. Our average fulfilment rate on stock lines is around 95%.

·         Can you invoice me for my office snack order?

Yes, we make billing simple by consolidating all your purchases onto a single monthly invoice. For clients with multiple sites, we present our invoices in the way your accounts department needs to process and track costs.

Do you offer subscription services for regular office snack deliveries?

We don’t feel the need for subscriptions so lots of clients have a standard weekly or monthly order which we will deliver automatically daily, weekly or monthly order. You can of course amend your order whenever you want to suit your needs.

Can Totally Tasty provide a tailored snack and beverage plan for our office?

We can offer a personalised snack and beverage plan for your office by accounting for your team’s dietary requirements, your commitment to ESG and your budget.

·         Do you provide Totally Tasty refreshments for meetings and corporate events?

Yes, if you have an event upcoming, we can increase your delivery and set-up the refreshments.