Customer Care

Dedicated Customer Care That Puts You First

At Totally Tasty, we understand that reliable service doesn’t stop at delivery - it continues with outstanding customer support. Our Customer Care team is available Monday to Friday, 9:00am to 5:30pm, ready to assist you with any queries, order amendments, or delivery-related concerns.

Whether you're checking on a delivery, requesting product recommendations, or have a last-minute request, you’ll always speak to a helpful professional who understands your business and is empowered to help.

From the moment you place an order to the moment your items arrive, we’re here to support you. Our clients often tell us that having a responsive team on the end of the phone (or email) makes all the difference.

Corporate Accounts

For our corporate customers, we also provide dedicated account managers who act as your single point of contact. They’re here to support the commercial side of your relationship with us whether that’s reviewing product ranges, discussing pricing structures, or adjusting delivery schedules to meet your operational needs. With the authority to make fast decisions and the flexibility to adapt our service, your account manager ensures that working with Totally Tasty remains efficient and hassle-free.

Regular account review meetings and tailored management reports help us stay aligned with your business goals. We’ll proactively highlight opportunities to streamline your ordering, introduce relevant new products, or enhance the experience for your staff and visitors. It’s a collaborative relationship that evolves with your needs.